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Journey Maps: Navigating Lifetime Relationships One Step At A Time
- Community
- Engagement Exploration
- Graduway
![Journey Maps: Navigating Lifetime Relationships One Step At A Time](https://g-force23.gravyty.com/wp-content/uploads/2023/05/Journey-Maps_-Navigating-Lifetime-Relationships-One-Step-At-A-Time.png)
Amber Masso
Journey maps help organizations identify, plan, and adjust meaningful engagement touchpoints throughout their relationships with constituents. The presenter will use more than a decade of experience in both the hospitality industry and nonprofit sector to demonstrate the importance of journey mapping when planning for and assessing stewardship of students, alumni, and donors.